I Train With You

Legal information

Privacy Policy

Last updated: April 2025. This policy applies to the I Train With You mobile app and the coach dashboard at i-train-with-you.com.

Contents

Article 1. Data We Collect

We collect the following categories of data when you use our service:

  • Identity data: first name, last name, email address, profile photo (optional).
  • Health and physical activity data: completed workout sessions, exercises performed, sets, reps, weights used, session duration, perceived effort (score 1–3) and personal notes. This data qualifies as health data under the GDPR and receives enhanced protection.
  • Analytics data: pages visited, session durations, in-app actions, used solely to improve the service. This data is anonymised or pseudonymised.
  • Billing data: subscription plan. Payment details are handled directly by our payment provider (Stripe) and are not stored on our servers.

Article 2. How We Use Your Data and Sharing With Your Coach

Physical activity data (sessions, exercises, progress) collected through the mobile app is shared with your coach exclusively within the coaching relationship. This sharing is the core purpose of the service: your coach accesses your data to adapt your programme and monitor your progress.

Beyond this functional sharing, your data is accessible only to you and to I Train With You's technical team for maintenance and support purposes.

Analytics data is used internally only to improve the user experience and is not linked to your identity.

Article 3. No Sale or Commercialisation of Data

I Train With You formally commits to never selling, renting, transferring or monetising your personal data to any third party. Your health and physical activity data is never shared with advertisers, data brokers, insurers or any other commercial third party.

We may engage technical sub-processors (hosting, payments, email delivery) who are bound by strict confidentiality agreements and may only use your data for the specific service they provide to us.

Article 4. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR, EU Regulation 2016/679), you have the following rights over your personal data:

  • Right of access: obtain a copy of all data we hold about you.
  • Right to rectification: correct inaccurate or incomplete data.
  • Right to erasure ("right to be forgotten"): request deletion of your personal data.
  • Right to data portability: receive your data in a structured, machine-readable format.
  • Right to object: object to the processing of your data for analytics purposes.
  • Right to restriction: request a temporary suspension of the processing of your data.

To exercise any of these rights, delete your account from within the app or contact our Data Protection Officer at: rgpd@i-train-with-you.com.

If you believe your rights have not been respected, you may lodge a complaint with your local supervisory authority. In France: CNIL: www.cnil.fr.

Article 5. Response Times & Contact

All requests regarding your personal data (access, rectification, erasure, portability) should be sent to:

Data Protection Officer, I Train With You
Email: rgpd@i-train-with-you.com

We commit to acknowledging your request within 72 hours and providing a full response within a maximum of one (1) month from receipt (Art. 12.3 GDPR). This period may be extended by two additional months for complex or multiple requests, with prior written notification and justification.

For account deletion requests, your data will be erased from our active systems within the same one-month period. Certain data may be retained in archived form to fulfil our legal obligations (accounting, fraud prevention) for the legally applicable retention period.